Is GST added on top of these prices?+
No. No GST is added at checkout: the price shown is the full amount you pay. Every payment gets an invoice, which you can download from Billing in your dashboard.
Will the price go up when I renew?+
No. There is no 24-month contract and no higher “regular” rate waiting at renewal: you renew at the plan’s listed price. A launch code takes money off the first month only, and every renewal after it is at the listed price.
What is the FIRST50 launch offer?+
Code FIRST50 takes 50% off your first month’s plan (add-ons not included) for the first 5 customers, one use per customer, on a new server order. On a yearly order it comes off one month’s plan price, not the year. Renewals are at the listed price. Offer terms.
What does “shared IPv4 + 20 ports” mean?+
Smaller plans sit behind a shared public IPv4. We forward a block of 20 ports on it to your server, and SSH uses the first of them, so it is not port 22. You also get your own subdomain. If you need every port on an address of your own, add Dedicated IPv4 for ₹249/mo; KVM 4 and KVM 8 include one. It is set up automatically, in minutes; if no address is free at that moment, by hand within a day.
How can I pay?+
UPI, cards, net banking and wallets through Cashfree, on Cashfree's secure payment page.
What if it does not work for my agent?+
Your first paid order has a seven-day money-back window. Cancel in the dashboard or write to support within seven days. After that, months are prepaid: cancelling stops the next charge. Refund policy.
How does yearly billing work?+
You pay twelve months up front, 17% less than twelve monthly payments. It renews yearly at the same price. Unused months are not refunded after the first seven days.
Where are the servers?+
In Gravelines, France (EU), with backups copied offsite to Finland (EU). There is no India region yet. Agents and automations that mostly call APIs rarely notice the distance; if you serve end users who need the lowest latency in India, test it inside the money-back window.
How fast is my server ready?+
Setup is automatic after payment and typically takes under three minutes. The app you pick at checkout installs by itself right after, in a few minutes. A new password account confirms its email once before the first order.
Do I need to know coding?+
No. Pick Hermes Agent, OpenClaw or n8n at checkout and it installs by itself, at no extra cost. Your server page then shows each next step in plain words, from connecting an AI to linking WhatsApp. You never need the terminal, though full root is there if you want it.
Can I switch apps later?+
Yes, free, from your server page. One app runs on a server at a time, so the new app replaces the old one and deletes its data, after you confirm. To keep both, use two servers.